Last week we questioned the relevance of New Year resolutions & instead posed some thought provoking questions to elicit goal & 2022 target setting instead. Setting realistic & achievable goals…
If you are a business owner, you will understand the importance of Customer Service. Understanding your customer or clients’ needs is at the core of every business & in an…
Businesses across the globe have felt the devastating effects of the coronavirus crisis. The UK has seen shops, pubs, restaurants & ‘non essential’ providers shutter their doors in mid March…
During the COVID19 crisis millions of people have been sent home to work & hundreds of thousands of others have been furloughed. Businesses across the UK have shuttered their doors,…
Mental Health awareness for employers & employees during the COVID19 crisis. How can businesses support their employees? It is Mental Health Awareness week 2020 & now more than ever we…
With our lives changing day by day & millions of us having to adapt to a strangely surreal world; we are all trying our hardest to remain positive & focus…
As we approach the end of another year, now is the time to take stock & reflect on the successes & the challenges 2019 has presented. With repeated political &…
The restorative value of a ‘weekend off work’ How a couple of days to yourself, can be a powerful opportunity for a mental & physical reboot. Last week we took…
Last week we wrote about the changing face of customer service & how so very many different variables can alter our customer service experiences. As a business owner, I apply…
Your business is going in the right direction & blossoming & until now you have been able to juggle all of the responsibilities yourself. However, as your business continues to…
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